Refund policy
Jac Harvey Art does not accept returns or exchanges for change of mind. Please select your choice of artworks carefully. Size measurements of each artwork are supplied for your reference. All photographs provided by the artist form part of the artwork description. Colours on phone and computer screens can vary, please keep this in mind when selecting your artwork. Change of mind is not accepted by the artist.
If your delivery is damaged in transit, please follow these instructions ASAP and email the following details to jac@harveys.id.au:
- Photograph the damage and the package in its entirety BEFORE opening the delivery - the more photos the better showing all aspects as well as the date and time as supporting evidence
- Photograph the damage to the Artwork
In the unlikely event that your artwork is lost in transit, a refund or replacement can be discussed. Please email jac@harveys.id.au.
Paintings age naturally. The artist does not accept returns based on the natural ageing process.